Privacy & Cookies

Regent’s Events is a premium corporate, private, and wedding venue located in Regent’s Park, London. As part of Regent’s University London, we offer exclusive access to four acres of private gardens and a range of indoor and outdoor event spaces accommodating up to 2,000 guests.

We maintain your personal data in secure conditions. Your personal data is made available only to staff who require it to deliver our services, and all staff follow internal procedures to ensure your information remains protected.

We collect personally identifiable information when you:

• submit enquiry forms;
• purchase any of our products or services;
• provide information to help us deliver your event;

We may collect:

• Name;
• Phone or mobile number;
• Email address;
• IP address;
• Social media account identifiers (when interacting with us via social platforms);
• Usage statistics;
• Website pages accessed.

When you first visit our website, you will be asked to consent to non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences.

You can withdraw or change your consent at any time by selecting the “Cookie Settings” option displayed on our website footer (provided by CookiesYes).

We collect only the personal data required to process your enquiry or booking. We may use your information to:

• process enquiries;
• fulfil our contractual obligations;
• maintain a record of your booking (including personal and event details);
• manage event requirements (including dietary needs, accessibility needs, delegate names, and supplier requirements);
• provide advice and support;
• deliver personalised services;
• enable you to use interactive website features;
• provide information about our products and services where consent has been provided;
• share information with third parties only where required to support your event and in accordance with UK GDPR.

We will never sell or rent your personal information.

We use technology on enquiry pages that may record user movements (scrolling, clicks, text input). This helps us identify usability issues and improve website performance. Data collected is anonymised for reporting.

If you consent to receive marketing communications, we may send you information about our products and services. You may withdraw this consent at any time by emailing conferences@regents.ac.uk.

We retain personal data only for as long as necessary to:

• manage your enquiry or booking;
• meet contractual or financial obligations;
• comply with legal or audit requirements.

Details of retention periods are available upon request.

We may share limited personal data with trusted suppliers who support event delivery (e.g., caterers, equipment hire companies, security staff). All partners are contractually required to protect your information.

Our website may contain links to third-party sites that have their own privacy notices and may use their own cookies. We do not accept responsibility or liability for their practices.

We may disclose information where required by law, for crime prevention or detection, or to comply with regulatory obligations.

We may also share your information with service providers where necessary to deliver your event. All providers operate under strict confidentiality agreements.

Your data is processed by staff within the UK, London.

We share personal data only with third parties who have contractual obligations to protect it, and never for marketing purposes.

We use appropriate technical and organisational measures to protect your data. While non-sensitive details transmitted over the internet cannot be guaranteed to be 100% secure, we take steps to safeguard your information once received.

Under UK GDPR you have the right to:

• access your personal data;
• request rectification;
• request erasure (“right to be forgotten”);
• restrict processing;
• object to processing;
• request data portability;
• withdraw consent at any time;
• lodge a complaint with the Information Commissioner’s Office (ICO).

We will respond to verified requests within one month, unless the request is complex.

If your information changes or is inaccurate, please contact us at conferences@regents.ac.uk or write to us at Regent’s Events, Regent’s University London, Inner Circle, Regent’s Park, London, NW1 4NS.

You may request correction or deletion of your data at any time.

To raise a concern or complaint, please contact conferences@regents.ac.uk.

If you are not satisfied with our response, you can contact the Information Commissioner’s Office:
https://ico.org.uk

We keep this policy under regular review. This privacy policy was last updated in January 2026.

If you have any questions about this privacy policy or the data we hold about you, please contact us:

• Email: conferences@regents.ac.uk
• Address: Regent’s Events, Regent’s University London, Inner Circle, Regent’s Park, London, NW1 4NS